The person who is trying to resolve should ask each of the conflicting party to suggest action, they would like to see, to be taken by the other in resolving conflict, By negotiation and persuasion he/she should try to develop positive thinking among the conflicting persons who should also realise that they might have involved in the conflict in the heat of the moment. There are certain other factors which may create conflict. If a conflict is resolved at an early stage, it does not grow into a big problem. A Sanskrit proverb is very much applicable here—’One who flees survives.’. 3. We try to resolve conflict according to the situation. Committees, teams, task force, etc. 2. Again, if the employee is over-ambitious which his/her job is unable to provide, job satisfaction may disappear, frustration may grow and conflict may arise. Often, committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group, and by engaging in collective negotiation. In the loosest terms, conflict resolution is essentially just solving a problem; we all do this multiple times a day. What is Conflict Resolution? Effective communication is the key to conflict resolution. If the reasons or causes are known, it will be easy to tackle the situation and resolve a conflict. Conflict resolution is the process of resolving a dispute or a conflict by meeting at least some of each sideâs needs and addressing their interests. Conflict Resolution and Mediation. Conflict may take place in our personal life, in social sphere or at work place. Conflict may take place in personal life at home with relatives, outside the home between friends, in the sports ground with the players, in a club with the members, or in any other place even with the strangers. It is a means of finding a solution to a disagreement, argument and opposition. Incompatible interests are not the only things at issue in more severe conflicts. The Thomas-Kilmann Model identifies five different approaches to resolving conflict. Negotiation or communication of some kind has to be made between the conflicting parties to resolve a conflict. However, the definition of conflict resolution as it is most often used today, refers to a more formal practice of "alternative dispute resolution" or ADR. 2. Privacy Policy 8. Sometimes, forgiveness is the only way to resolve a conflict. Result of Conflict Resolution 4. This often results in negative emotional states and behaviors intended to prevail. It may also occur at the work-place with the co-workers or with the manager. 4. Importance of Communication in Conflict Resolution. 1  In the workplace, there can be a variety of types of conflict: Conflict may occur between co-workers, or between supervisors and subordinates, or between service providers and their clients or customers. may be formed; an expert coordinator or arbitrator may be appointed to resolve a conflict. Informal approach on the other hand considers a channel that has not been specified, and this means the approach is ⦠Generally, both the parties are asked to step down from their stand-point and a compromise is made. A number of common cognitive and emotional traps, many of them unconscious, can exacerbate conflict and contribute to the need for conflict resolution: ⢠Self-serving fairness interpretations. From the above discussion we can summarise the role or importance of communication in conflict resolution as follows: 1. 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