ET until 5 P.M. Instead of 26 . Hiw can i get ahold of a real person to get this fixed b4 im on the street wit my kids.. Ice tried calling the help line for months and cant get anyone or cant even get a call back when it says my position is saved in line. ET on 1/23, 1/27, beginning at 9:15 P.M. The state sent a letter saying I was approved for PUA. Time to sue or try calling every news outlet in Kentucky and have them investigate what is going on. I have had to restart filing a claim four times(4X) since August of 2020 and afterwards it states it has been accepted and still after the two week verification period I go in to claim a check and it tells me that I need to file a new claim. The automated system hangs up on me. What am I suppose to do? You cant go into the office in person, a real person will not answer the phone, and No one gets back with me.I need help ASAP! The state has not given any explanation as to why claims are being put under "fact-finding," and according to Duenas, the unemployment office has provided no help to resolve the issue. I know everyone wants there money but 4 weeks compared to 8 months of waiting I dont see a reason to be jamming phone lines up anymore than they are unless nothings happened with your claim for 2 months. has completely destroyed me.. please dont represent this forum and not help us out, I.am in pretty much the same boat as the rest of u and I am sorry for everyones suffering its unreal what we all have been through I have been signed up since April 2020 I never received a approval letter until Jan 2021 I I finally after almost a year of calling got ahold of a lady and this sweet lady got some of my payments released and after that I never seen another penny none of my documents would upload I cant get into my account now I received 5 payments and I am greatful for those but this shit is rediculous u cant tell me that they cant put enough people to work at the phones to help more people then what they are. More than 94,000 people remain unemployed in Kentucky. Governor is withholding money to residents and no one is helping. oldsports_ Senior. Please make sure to grant all the required permissions. I was on hold for 4 hours yesterday just to be hung up on. No one answers and you are not put into a call-back queue. Check out some of the services we provide in our offices. I called every day for months I filed this claim six times five of the times I filed was with the help of the unemployment insurance office finally in June of this year a year and a half later they accepted my claim put me in fact finding gave me 3 weeks pay, and then sent me a denial letter of back payment of benefits because they said I didnt put enough effort into getting my claim filed correctly when in fact it was in the hands of the department of Unemployment insurance who filed those claims and the many hundreds and hundreds and hundreds of phone calls Im waiting on an appeal that they are kicking their legs on they must be sitting on some warm coals and dont want to move, whats more even bothersome is the many times I contacted the governor of Kentuckys office in the many times they said they were going to put referrals in for me and they never did every office of the state of Kentucky who said they would do anything failed at their mission they failed and miserably but yet they answered their phone with pride like they had everything under control I have a 12 GB memory card with all the conversations all the hangups all the phone calls. Had a appt a monrh ago the lady aent me back pay forms and said ahe had it fixed filled them out the same day sent back and still nothing.. dont no wat else to do.. landlord wants money or im out. Well, 0 will not pay any bills. Please note the Employer Self-Service Website will be unavailable from Thursday, April 20, 2023 @ 7:00 PM to Sunday, April 23, 2023 @ 10:00 AM for system updates. Office Locations; Unemployment Services. Set up to five job alerts to search for specific types of positions. So this looks like I will get lost in a file. UC Live Chat now utilizes end-to-end encryption, ensuring that your privacy is secure. These appointments are for individuals who need unemployment insurance or job seeker assistance. Next Step will be Federal offices and then the LOCAL news to come out and film my eviction while I am having a nervous breakdown. Schedule job alerts daily or weekly to your inbox. Thank you! Full details are available, Step 2: File your initial unemployment claim or access your existing claim, Kentucky Office of Employment and Training, File or access your unemployment insurance claim, video showing what to expect in an appeals hearing. You may log in to https://uiclaimsportal.ky.gov and apply on the Internet Claims System from Monday to Friday- 7:00 AM to 7:00 PM, and on Sunday- 10:00 AM to 9:00 PM Eastern Time. I filed for unemployment January 7th, I received a letter that told me what I would be collecting, and it is now August, and I still havent been able to find out why I havent had one payment made to me! Then I find out that I should be expecting a 8 digit pin in the mail. Unemployment Insurance Appeals Branch. I called over 500 times on Friday with no answer. Jeff Ive draw pua since March 6th and since the new web sight Ive not draw a penny wonder y and Ive claim everyday my answers still thier could u tell me y. Is KY a real state or what??? So I was trying to do that and all the sudden it says it isnt excepting debit card holders to put benifits on a debit card anymore since 1-2021. Kentucky includes the following metropolitan areas for which an Economy At A Glance table is available:. I have not been able to reach a live person in over a month and I received my letter of determination 7 weeks ago approving my unemployment, but my account has been stuck under fact-finding since then. Unemployment Benefits Exhausted. Please consider the option of visiting an office in the vicinity if feasible. My is under fact finding review. An unemployment claim for a Kentucky employer when you reside in another state: 502-564-2384. Its always some ridiculous answer as to the wait. Please, please contact me at the following number: (859) 229-4439. This has crushed my spirit my soul is aching for an ounce of compassion to make KY pay my benefits I have been legally approved for 3 times. Rights and Responsibilities book (English), Rights and Responsibilities book (Spanish), Weekly Unemployment Insurance Benefits Calculator, Unemployment Insurance Legislative Regulations. Kentucky is stepping up efforts to get those still having issues with unemployment benefits amid the coronavirus pandemic the help they need.Gov. If your business receives notice that an unemployment insurance claim has been filed, please respond to the notice immediately. I incorrectly received an entitlement offer from Kentucky and 1) I dont live in Kentucky and 2) Im not eligible anyway. Ive been waiting over 17 months,they playing usWe must file class action lawsuitthey picking and choosing who get unemploymentKenyordo Holland Facebook. To just tell us to make an appt or wait on the que for 8 months and going . The commonwealth has paid out about $1 billion. I claim online, Your email address will not be published. This is insane. These appointments are for individuals who need unemployment insurance or job seeker assistance. The inconsistencies and inadequacies of this place is appalling they need a whole new shake up within leadership of this place they hired buddy hoskinson but it seems to have only gotten worse not better. Cant get ahold on anyone! Mine says reopen claim, I try and it says you dont need to reopen claim. Claimant Secure Chat Registration. to perform a scheduled system update. Lived in Ky moved back about 1.5 years ago We never applied in ky. Please be patient and continue following up. Individuals with an existing claim, and Frankfort, KY 40601 Get Directions (502) 564-5550; Email Us; Wage and Hour Questions. I need to speak with a person asap regarding paperwork I received. there is not a single number that isnt automated good luck and hopefully you figure it out, Yeah this system is the worst Ive ever seen I havent seen any payments since 12/27/2020 its terrible to have to depend on the state or federal government in the first place but when you have to and they fail us its that much more than the fact its truly a shame to know weve paid our hard earned income to this poorly managed system that has repeatedly failed us they ought to be court marshalled for treason, It has been four months no money no one will answer no appointment s cm be made iv trued for months I need help please ASAP thank u. You cant get an in person appointment unless you can go to another county, and then if I cant drive 350 miles, I cant get back on the site because all appointments are gone. Fax: (502) 564-5623. Nope. Ive been dealing with this since March. At last check, 41,000 unemployment claims remain unprocessed in Kentucky. ET on 1/28, Monday, Jan. 16 - Martin Luther King, Jr.'s Birthday, One-half day, Friday, April 7 - Good Friday, Thursday & Friday, Nov. 23, 24 - Thanksgiving, Monday & Tuesday, Dec. 25, 26 - Christmas, Friday & Monday, Dec. 29, Jan. 1 - New Year's. Whether youre talking with a customer service representative in person or over the phone, its important to make sure you have all the appropriate information in front of you this is tremendously helpful in making sure your representative can access information about your claim and help you with your eligibility questions. The phone lines may be unattended. KY Unemployment Phone Numbers. Agreed! Website: Monday - Friday from 7:00 am - 7:00 pm, EST What is that. Ive tried numerous times and get a automated response saying not accepting appointments. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. My I have been filing bi weekly as it has told me to do, but is still under fact finding, no one has gotten ahold of me, I have sent emails. Ive lost my house, its in foreclosure as of Jan 10. Kentucky Career Center. People are literally starving and losing their homes. BULL!!!! Why give people #s to call and email addresses if no one EVER responds from either? If you are Unemployed; If you are an Employer | Veterans Express | Blind Services | Vocational Rehabilitation | Videos | Contact Us; Home > Login. Looks like theres a dispute with your claim file. Can never get through on the phone number, and it wont allow on hold it just hangs up on you. Then if you are still trespassing Metro cops will come and take care of the problem. Never had ever been late on my rent until this year. Every time I call it tells me that all agents are assisting other customers to try my call again later. I consider it almost criminal to put any citizen in financial jeopardy that is approved monies for benefits and refuse to contacted by phone or walk in office help make sure benefits were being received. I pay my taxes. Its like what do you do ? I filed a claim and was to get back on the 28th April to file for my first check. If this is true where is that money? Has anyone else waited out the UNDER FACT FINDING Like the rest of you . But they sure took it out of my check for almost eight years. Help me please. When is it enough!? I cant get a person at all only telling me that they are full and will call me back. WHY IS THIS HAPPENING WE HAVE WORKED 40 YEARS AND CANT GET COMPENSATED FOR IT!!! I have same problem Ive tried to speak to someone for almost a year literally and it says they are all busy call back later and hangs up. The people who have ended up on this forum have already tried all of the systems supposed access points over, and over, and over, and over Having someone tell them to be patient is just another insult while their financial world is destroyed. Kentucky unemployment fixes include new call center, ID verification. Tried to file my claim but it tells me I need to contact the 2900 number because there are difficulties with my claim..Cant do that when I cant get through when calling! I have 3 of the COVID-19 reasons listed that allows you to draw unemployment and I am still under fact-finding. Are we in a 3rd world nation of the USA? This was suppose to be my golden years kids grown, my parents deceased since 2019 and no one but me at home,,,, IF God grants a miracle resolution i hope you and lots of other folks being withheld monies by UI are blessed by His grace. HELPFUL TIPS Browser Support I wish it were. Witch would be the state trying to weasel out of giving people their money. 2023 Commonwealth of Kentucky. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1 2.) I have started my claim March 4, I received the letter of how much Im suppose to be getting. Kentucky's economy is strong. I have been waiting for benefits since March of 2020 , barely has my family still hung in there . When I try to schedule appointment in person it says UI site says no appointments available. Three requirements must be met before the Department of Revenue files a Notice of State Tax Lien: A Notice of Tax Due (a tax bill) has been prepared either because the taxpayer has filed but not paid the correct amount of tax liability or through an audit or assessment for non-filing of a return. Click. So got any other solution other than go to an office or call a number that doesnt work? Have been fighting unemployment since LAST September! A person may not be available due to high call volumes. At some point when do the government step in? There will be an intermittent delay in responses. Unemployment Services . This is bs!!! Please help! To everyone in Frankfort- thank you, for absolutely nothing, for disrespecting belittling the same citizens whom you are supposed to be representing. This is absolutely, outrageously, insane- and the powers at be are just acting like everythings normal meanwhile the very tax paying, honest citizens that they represent are having their own homes foreclosed on, and living homeless in the streets. They dont truly care about the people that struggle. Why continue to play games with peoples lives and families. This will get you into the system to receive unemployment benefits. I hear that I have actually talked to governors office several times , I have talked to unemployment on phone and I have made two appointments and kept them leaving w hope just to get home and sit and loose things Ive worked 52 years to gain for no checks to ever show up .Never knew it was legal or moral to treat people in such a way. Andy doesnt give a damn about the people of KY. Kentucky Relay Service (for hearing-impaired) Idk what to do, did you somehow figure it out? They owe a months pay. Its total fraud and taking away from the people on this site who need it. I went in to check my account info. Am trying to get extension and was told to open new claim .. but now my email suddenly do not match up with my pen. IMPORTANT NOTE: Please be aware of fake unemployment filing websites designed to steal your personal information or charge you a fee. Please continue following up regularly. I call several times a day with no answer at all. The state has not given any explanation as to why claims are being put under "fact-finding," and according to Duenas . No warning. Rapid Response services are offered at no cost to the business or the participating employees. Contact the Office of Unemployment Insurance. Social Security number is 9 digits YET UNEMPLOYEMNET OFFICES ARE STILL CLOSED ONLY TAKING APPOINTMENTS? Try logging in and in the upload documents section, upload a picture of you holding your ID. Claims for individuals who worked in. Submit quarterly tax reports over the Internet through either an on-screen form or a file upload option. Cant talk to anyone and cant get on to open claim. If they stop your benefits, there is no way to get in touch. no one has responded. Its bullshit and I am all for a lawsuit! Goid luck to all!!!! As our office continues to work closely with the Commonwealth Office of Technology to protect the UI system against fraudulent claims, we are asking employers and individuals to take precautions and assist our efforts to ensure you are protected. I can understand your situation. Do you not realize you have told everyone on here to visit an office when none are available no appointments are available either no matter what time you check it. With required and optional sections, the system gives you flexibility in designing a resume that reflects your skills, knowledge and abilities. This is not a toll-free number, To request your bi-weekly benefit check by telephone, call, or (877) 369-5984 (toll free). I thought it was just me because I hadnt found any articles or news reports about how no one can reach a human at ky unemployment. Ive been trying to get a job, its really difficult when insurance had lapsed on vehicle, tags due, not to mention gas.idk how people are doing it because I am lost. You cannot request an Extended Benefits (EB) check over the telephone, You can use Voice Response Unit (VRU) and a touchtone phone to check the status of your weekly claims. Effective Jan. 31, 2023, the Kentucky Career Center (KCC) will stop using Focus/Career and Focus/Talent and transition to LinkedIn to assist job seekers and help employers find qualified employees. The Unemployment Office will be inundated with pending requests. Build a professional resume easily, using the interview wizard. The key to scheduling an appointment is to not try to schedule it until 9 am Monday through Friday. !I I have been approved by KYUI recd benefit letters stating approval. You can see the regularly updated FL resource page for more information and reader comments on dealing with the FL DEO, but here are the best contact numbers for help with your UI Claim. agreed; thats my issuenew claim, need a PIN; system says invalid PIN when I try to create one; both online and on the phone. My name is Veronica Mickey I have an appeal with the unemployment I have not received a letter I have not received anything and I have been trying to call everyday and they keep saying called back so with the 15 days being up what am I supposed to do. 12/14/2020 is my waiting date, Lisa If you are Unemployed; If you are an Employer | Veterans Express ET until 5:15 A.M. I need help and have been attempting to call 4 phone numbers I have found online and one here and I get the same message.All CSR are busy serving others. Ive been laid off due to Covid and depend on Filing for unemployment benefits. Labor. No one answers the phone ever no appointments available complete joke. I have been in the queue for a return call for months and NOTHING!! Still hangs up on you gives the everybody busy BS. Kentucky Labor Cabinet spokesperson Kevin Kinnaird said in an email the agency sent out just over 14,600 applications so far, allowing the chance of forgiveness for over $19.6 million in total overpayment debt. Special Instructions: This whole unemployment system is ridiculous. I am considering filing a lawsuit against the state. The general telephone number for these types of inquiries is 1-502-564-2900. God help us all please I have been in the Queue for a Tier 3 call back since June 2020. Adair Unemployment Office: 969 Campbellsville Rd, Columbia, KY 42728 (270) 384-6335 (270) 384-0415: Allen Unemployment Office: 803 Chestnut St, Bowling Green, KY 42102 SO please either help US on this forum or find another JOB instead of pretending you care about KY Citizens that are on the verge of SUICIDE for loosing our livelyhood over this PANDEMIC that WE DID NOT CAUSE. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. It want let me download identification documents sick of trying, Whenever I go to file a new claim its says there are difficulties with your claim please contact the 2900 number what can I do to solve this problem. Hi. I have called everyday several times a day and no call back or anything. For Kentucky residents, any amount excluded up to the $10,200 on a taxpayer's federal income tax return is required to be added back on the Kentucky . I am here to help people get answers but as a freelance writer, I encourage you to tell your story. I claimed my benefits on Feb. 21 and I only received one week of pay. There will be a delay considering the number of applications that are being processed. The Labor Cabinet announced Thursday that appointments will now be made available at 9 a.m. People say securing an appointment at midnight was a challenge. I see way to many people posting about calling over and over after 2-3 weeks of waiting. I was not able to get an appointment in my county but found an office thats only 45 mins away. My kids pay my lights and water and they have familys of there own. I have not filed for unemployment. ID.me's role in this partnership is exclusively regarding identity verification. 2021 Amended Contribution Rate Notices will be mailed in April 2021. Service Capacity Upgrade Fund (SCUF), through HB 487, Section 139. Please let us know how we can help you. Yet for the state of Ky, its perfectly fine to make families suffer for over a year and STILL nothing be done. My claim was processed then I went to claim my benefits for the first time then my claim status changed to under fact finding. You may also call 1-800-648-6057 for telecommunications relay service. But before that I am still waiting for my checks from January. So to the people answering.Do you have a legitimate solution or do I just relentless call the customer service number to no avail? There is a little link at the top right hand side pf the page that says 1099. For weeks, Kentuckians needing in-person help with unemployment had to make appointments at midnight. What office?you cant even get an appointment for an office visit,,called all phone numbers,,,get hung up or told to go to web sitewhy arent you sure if one can go to office without appointment ?..really your answer are the same as the ph,calling or the web sites,,,soooooo who has real answers..??? Ive emailed, called, everything I could do I have. It seems criminal to me to be ignored to the point of foreclosure and poverty. Watch a video from U.S. Labor Secretary Hilda Solis on receiving employment benefits. I have been stuck in fact finding since February 2021. I called the Boone County legislatures months ago with zero response from anyone. Pray for all us suffering for no reason while the state government takes there time figuring out their errors .. this is unecessary and I will never recover now its been too long my creditors wont wait and 35 years of hard work as A TAX PAYER, paying into the system for ???? Division of Wages and Hours. The state is dedicating up to 150 workers to staff a call center focused solely on helping people re-register for an online unemployment account. Regular business hours will resume on Monday, April 10. I dont know what to do.. I repeatedly checked over the next few days and still the same thing. I understand that there are fraudulent claims going around but I am not one and I cant help provide for my family like this. This is ridiculous. Just saying its a law suit if a company holds you money why would this be any different called on three phones for 3 hour after I get through get put on hold for almost 2 hours then they hang up this has happened 2 to 3 times a week for the past 2 months Noone will ever pick up or call you this is they way the are tell you they dont have your money that a company pays out that stealing just saying the company I got fired from pays my unemployment. Yes same thing with me. Some states, like Nebraska, have under 1% unemployment. The IRS is faster than you guys and they deal with a whole lot more people. Ive done EVERYTHING on my end, but no one will even return a call from the wait queue, nothing but automated responses saying Ill get a call since last year! i have been in que for call back for over a year .the irony is all of us claiming unemployment and they quote being understaffed as the issue as well as too many fraudulent claims .how in the world could they pull that off considerering the amount of legitimate claims are denied.i have paid in my whole life and this is the first time im in need of assistance to no avail.in addition how is covid transmitted via telephone since the site that for ultimatley the delayed responses its insult to injury and just one reason to suspect the powers to be are in cahoots with this scamdemic.very unproffessional approach to this ordeal cant help but wonder if its intentional to promote civil unrest. 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