I filled out contact request form. Activating the Unemployment Benefits Claim. If a potential claimant does not request payment, TWC does not activate the claim and the claimant does not receive unemployment benefit payments … Please contact Smart Plan directly at 1-877-457-1900 to request a refund form. Please help give me an idea if what I did was correct and share the wait times you have had. Claimants activate their claim by requesting payment through TWC's online Unemployment Benefits Services at ui.texasworkforce.org or by calling Tele-Serv, TWC's interactive voice response system. collect unemployment benefits if you lose your job and it's not your fault. How long did it take for a call back? Visit our website by clicking the links on this page to learn more, including how to apply! DUA manages the Unemployment Insurance (UI) program, which provides temporary income to Massachusetts workers who are: • Unemployed through no fault of their own • Able to work • Available for work and looking for a job. Thank you. We have organized the information in topic areas, such as getting a job, getting paid, time off and other benefits, and unemployment benefits, to make it easier for you to find what you are looking for quickly. I did this around 10am its about 2pm when I post this. I tried calling the main number but all it does is tell you to use the website and hangs up. You can also call the state unemployment office or locate a form to mail in to change information. After unemployment petitioners apply for unemployment benefits in Massachusetts, the Massachusetts Department of Unemployment Assistance (DUA) sends a request to all employers listed on the claim form for information regarding past wages and reasons for employee termination. I'm so confused if this is from the gov't or from a scammer which is if I say "yes" they would ask for more details like my SSN. Can someone help me find the unemployment contact request form online. If you need to make a change to your unemployment claim before the state has approved it, try logging in to your state's website to find the option. If you are calling to file a new claim or reopen a claim for unemployment benefits, or need other assistance, please assess the Call Schedule… Read More » Canada. The Executive Office of Labor and Workforce Development Unemployment Insurance New Hire Registry. You might be able to visit the office if it's open. The best phone number for Massachusetts Department of Unemployment Assistance is their 617-626-6600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. The Department of Unemployment Assistance (DUA) tries hard to provide prompt and courteous service. Im in the same boat waiting for a call back after filling out a form on mass.gov/unemployment/covid-19 but i wouldnt hold out too much hope for that, i filed on the 18th and still havent gotten paid even though ive filed 3 times now. I keep calling the assistance line for collection agency and it just says to go online and find the form so they can call back but I cant find it. You should not request benefits for any week you are outside the United States, its territories, or Canada. Department of Revenue. Taxation. You indicated you wanted help on FPUC payments (the Federal $600 additional weekly unemployment benefit). Employer Links. How to Claim Benefits for Unemployment in Massachusetts. Boston, MA 02114 Telephone 617.727.2310 State Board of Retirement One Ashburton Place Boston, MA 02108 617.367.7770 or 1.800.392.6014 . ... 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