adfs event id 364 the username or password is incorrect&rtl

To enable AD FS to find a user for authentication by using an attribute other than UPN or SAMaccountname, you must configure AD FS to support an alternate login ID. To add this permission, follow these steps: When you add a new Token-Signing certificate, you receive the following warning: Ensure that the private key for the chosen certificate is accessible to the service account for this Federation Service on each server in the farm. This one only applies if the user responded to your initial questions that they are coming from outside the corporate network and you havent yet resolved the issue based on any of the above steps. Ensure that the ADFS proxies trust the certificate chain up to the root. Getting Event 364 After Configuring the ADFS on Server 2016 Vimal Kumar 21 Oct 19, 2020, 1:47 AM HI Team, After configuring the ADFS I am trying to login into ADFS then I am getting the windows even ID 364 in ADFS --> Admin logs. You can also collect an AD replication summary to make sure that AD changes are being replicated correctly across all domain controllers. Could this be a reason for these lockouts? For example: certain requests may include additional parameters such as Wauth or Wfresh, and these parameters may cause different behavior at the AD FS level. Share. Also, if you've multiple AD domains, then check that all relevant domain controllers are working OK. Quickly customize your community to find the content you seek. Use Get-ADFSProperties to check whether the extranet lockout is enabled. identityClaim, IAuthenticationContext context) at Hi @learley, I've checked all your solutions there were some faults anyway, +1 for that. GFI FaxMaker Online Make sure that the time on the AD FS server and the time on the proxy are in sync. Using Azure MFA as primary authentication. Is the issue happening for everyone or just a subset of users? The application is configured to have ADFS use an alternative authentication mechanism. There is nothing wrong with the user name or the password they are able to log in to the local AD and to Office 365. Making statements based on opinion; back them up with references or personal experience. I've had time skew issues bite me in other authentication scenarios so definitely make sure all of your clocks match up as well. Make sure that there aren't duplicate SPNs for the AD FS service, as it may cause intermittent authentication failures with AD FS. ADFS Deep-Dive- Comparing WS-Fed, SAML, and OAuth, ADFS Deep Dive- Planning and Design Considerations, https:///federationmetadata/2007-06/federationmetadata.xml, https://sts.cloudready.ms/adfs/ls/?SAMLRequest=, https://sts.cloudready.ms/adfs/ls/?wa=wsignin1.0&, http://support.microsoft.com/en-us/kb/3032590, http://blogs.technet.com/b/askpfeplat/archive/2012/03/29/the-411-on-the-kdc-11-events.aspx. Or export the request signing certificate run certutil to check the validity and chain of the cert: certutil urlfetch verify c:\requestsigningcert.cer. Can you log into the application while physically present within a corporate office? Maybe you have updated UPN or something in Office365 tenant? Many applications will be different especially in how you configure them. CNAME records are known to break integrated Windows authentication. After configuring the ADFS I am trying to login into ADFS then I am getting the windows even ID 364 in ADFS --> Admin logs. Federated users can't sign in to Office 365 or Microsoft Azure even though managed cloud-only users who have a domainxx.onmicrosoft.com UPN suffix can sign in without a problem. Service Principal Name (SPN) is registered incorrectly. Authentication requests through the ADFS proxies fail, with Event ID 364 logged. Update-MSOLFederatedDomain -DomainName Company.B -Verbose -SupportMultipleDomain. /adfs/ls/idpinitiatedsignon, Also, this endpoint (even when typed correctly) has to be enabled to work: Set-ADFSProperty -EnableIdPInitiatedSignonPage:$true. The Extended Protection option for Windows Authentication is enabled for the AD FS or LS virtual directory. Everything seems to work, the user can login to webmail, or Office 365. Hi Experts, User name and password endpoints can be blocked completely at the firewall. ADFS proxies need to validate the SSL certificate installed on the ADFS servers that are being used to secure the connection between them. Adding Azure MFA or any additional authentication provider to AD FS and requiring that the additional method be used for extranet requests protects your accounts from access by using a stolen or brute-forced password. The issue seems to be with your service provider Metadata. Open the AD FS Management Console Expand Trust Relationships > Relying Party Trusts Click Add Rule > Select Pass Through or Filter an Incoming Claim > Click Next Enter " Federated Users " as the Claim rule name For the Incoming claim Type select Email Address Select Pass through all claim values Click Finish > OK And LookupForests is the list of forests DNS entries that your users belong to. Just remember that the typical SSO transaction should look like the following: Identify where the transaction broke down On the application side on step 1? Is the Token Encryption Certificate passing revocation? Then,follow the steps for Windows Server 2012 R2 or newer version. Note: Posts are provided AS IS without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. You open the services management tool, open the properties for the Active Directory Federation Services service and delete the password in the Log On box. There are three common causes for this particular error. Step 1: Collect AD FS event logs from AD FS and Web Application Proxy servers To collect event logs, you first must configure AD FS servers for auditing. If you have questions or need help, create a support request, or ask Azure community support. Resolution. At home? Confirm what your ADFS identifier is and ensure the application is configured with the same value: What claims, claim types, and claims format should be sent? Claimsweb checks the signature on the token, reads the claims, and then loads the application. AD FS uses the token-signing certificate to sign the token that's sent to the user or application. And if the activity IDs of the correlated events you got at only 000000-0000-00000-0000 then we have our winner! How to add double quotes around string and number pattern? You have disabled Extended Protection on the ADFS servers, which allows Fiddler to continue to work during integrated authentication. Web proxies do not require authentication. But unfortunately I got still the error.. Type the correct user ID and password, and try again. On the services aspects, we can monitor the ADFS services on the ADFS server and WAP server (if we have). Services Any help much appreciated! VIPRE Security Server. First published on TechNet on Jun 14, 2015. Lots of runaround and no results. ADFS proxies need to validate the SSL certificate installed on the ADFS servers that are being used to secure the connection between them. Smart lockout is a new feature that will be available soon in AD FS 2016 and 2012 R2 through an update. Thanks for contributing an answer to Server Fault! Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. Key Takeaway: Regardless of whether the application is SAML or WS-Fed, the ADFS Logon URL should be https:///adfs/ls with the correct WS-FED or SAML request appended to the end of the URL. Run the following cmdlet to disable Extended protection: Issuance Authorization rules in the Relying Party (RP) trust may deny access to users. They must trust the complete chain up to the root. To enforce an authentication method, use one of the following methods: For WS-Federation, use a WAUTH query string to force a preferred authentication method. Did you not read the part in the OP about how the user can get into domain resources with the same credentials? We don't know because we don't have a lot of logs shared here. I just mention it, So a request that comes through the AD FS proxy fails. i.e. Notice there is no HTTPS . I'm seeing a flood of error 342 - Token Validation Failed in the event log on ADFS server. ADFS and the WAP/Proxy servers must support that authentication protocol for the logon to be successful. If this process is not working, the global admin should receive a warning on the Office 365 portal about the token-signing certificate expiry and about the actions that are required to update it. Is a SAML request signing certificate being used and is it present in ADFS? Because your event and eventid will not tell you much more about the issue itself. Safari/537.36. As a result, even if the user used the right U/P to open because the all forgot how to enter their credentials, our helpdesk would be flooded with locked account calls. Adfs works fine without this extention. So i understand this can be caused by things like an old user having some credentials cached and its still trying to login, and i can verify this from the user name, but my questions: If the users are external, you should check the event log on the ADFS Proxy or WAP they are using, which bring up a really good point. I am creating this for Lab purpose ,here is the below error message. Someone in your company or vendor? Therefore, the legitimate user's access is preserved. By This site uses Akismet to reduce spam. "Mimecast Domain Authentication"). I've also checked the code from the project and there are also no faults to see. Add Read access for your AD FS 2.0 service account, and then select OK. ADFS 3.0 has limited OAuth support - to be precise it supports authorisation code grant for a confidential client. Logs > AD FS > Admin), Level: Error, Source: AD FS, Event ID: 364, Task Category: None. All certificates are valid and haven't expired. To make sure that the authentication method is supported at AD FS level, check the following. Schedule Demo ADFS proxies system time is more than five minutes off from domain time. No any lock / expired. If you have the requirements to do Windows Integrated Authentication, then it just shows "You are connected". Here is another Technet blog that talks about this feature: Or perhaps their account is just locked out in AD. Obviously make sure the necessary TCP 443 ports are open. Then you can ask the user which server theyre on and youll know which event log to check out. Welcome to the Snap! Is the problematic application SAML or WS-Fed? Make sure it is synching to a reliable time source too. To get the User attribute value in Azure AD, run the following command line: SAML 2.0: Windows Hello for Business is supported by AD FS in Windows Server 2016. keeping my fingers crossed. Take one of those failed auth with wrong U/P, copy here all the audit In the Federation Service Properties dialog box, select the Events tab. and password. w32tm /config /manualpeerlist:pool.ntp.org /syncfromflags:manual /update. This solved the problem. Microsoft.IdentityServer.Web.Authentication.External.ExternalAuthenticationHandler.ProcessContext(ProtocolContext Additional Data Protocol Name: Saml Relying Party: https://abc.test.com Exception details: You should start looking at the domain controllers on the same site as AD FS. Other common event IDs such as error 364 or error 342 are only showing one user is trying to do authentication with ADFS but enters incorrect username or password, so it is not critical on the ADFS service level. Configure the ADFS proxies to use a reliable time source. There are known scenarios where an ADFS Proxy/WAP will just stop working with the backend ADFS servers. HI Thanks for your help I got it and try to login it works but it is not asking to put the user name and password? Microsoft.IdentityServer.RequestFailedException: MSIS7065: There are no registered protocol handlers on path /adfs/ls/idpinitatedsignon to process the incoming request. In the Actions pane, select Edit Federation Service Properties. When the time on the AD FS server is off by more than five minutes from the time on the domain controllers, authentication failures occur. Check out the latest updates and new features of Dynamics 365 released from April 2023 through September 2023, Release Overview Guides and Release Plans. Bind the certificate to IIS->default first site. They occur every few minutes for a variety of users. does not exist Run GPupdate /force on the server. ADFS proxies need to validate the SSL certificate installed on the ADFS servers that is being used to secure the connection between them. How are small integers and of certain approximate numbers generated in computations managed in memory? There can obviously be other issues here that I wont cover like DNS resolution, firewall issues, etc. It's most common when redirect to the AD FS or STS by using a parameter that enforces an authentication method. Is "in fear for one's life" an idiom with limited variations or can you add another noun phrase to it? You can search the AD FS "501" events for more details. Active Directory Federation Services, or ADFS to its friends, is a great way to provide both Identity Provider and Identity Consumer functions in your environment. For more information, see How to support non-SNI capable clients with Web Application Proxy and AD FS 2012 R2. When an end user is authenticated through AD FS, he or she won't receive an error message stating that the account is locked or disabled. Make sure that Secure Hash Algorithm that's configured on the Relying Party Trust for Office 365 is set to SHA1. This one is hard to troubleshoot because the transaction will bomb out on the application side and depending on the application, you may not get any good feedback or error messages about the issue.. Just make sure that the application owner has the correct, current token signing certificate. 4.) If using PhoneFactor, make sure their user account in AD has a phone number populated. Or run certutil to check the validity and chain of the cert: certutil urlfetch verify c:\users\dgreg\desktop\encryption.cer. Take the necessary steps to fix all issues. Microsoft.IdentityServer.Web.PassiveProtocolListener.OnGetContext(WrappedHttpListenerContext Right-click your new token-signing certificate, select All Tasks, and then select Manage Private Keys. You can also submit product feedback to Azure community support. Auditing does not have to be configured on the Web Application Proxy servers. Check this article out. I even had a customer where only ADFS in the DMZ couldnt verify a certificate chain but he could verify the certificate from his own workstation. Please mark the answer as an approved solution to make sure other having the same issue can spot it. Select Local computer, and select Finish. Federated users can't authenticate from an external network or when they use an application that takes the external network route (Outlook, for example). I know you said the certificates were installed correctly but you may want to double check that you can complete the revocation check and the chain validates. it is This may be because Web Application Proxy wasn't fully installed yet or because of changes in the AD FS database or corruption of the database. If the user account is used as a service account, the latest credentials might not be updated for the service or application. Learn more about Stack Overflow the company, and our products. Hope that helps! Encountered error during federation passive request. Quote If you have an ADFS WAP farm with load balancer, how will you know which server theyre using? Warning: Fiddler will break a client trying to perform Windows integrated authentication via the internal ADFS servers so the only way to use Fiddler and test is under the following scenarios: The classic symptom if Fiddler is causing an issue is the user will continuously be prompted for credentials by ADFS and they wont be able to get past it. Applies to: Windows Server 2012 R2 context, IAuthenticationContext authContext, IAccountStoreUserData As teh log suggests the issue is with your xml data, so there is some mismatch at IDP and SP end. Issuance Transform claim rules for the Office 365 RP aren't configured correctly. Contact your administrator for more information. GFI Unlimited Withdrawing a paper after acceptance modulo revisions? But the ADFS server logs plenty of Event ID 342. All tests have been ran in the intranet. Or, in the Actions pane, select Edit Global Primary Authentication. So the credentials that are provided aren't validated. And we will know what is happening. We're troubleshooting frequent account lockouts for a random number of users, andI'm seeing a lot of these errors, among others, in the logs. ADFS is hardcoded to use an alternative authentication mechanism than integrated authentication. For more information, see AD FS 2.0: Continuously Prompted for Credentials While Using Fiddler Web Debugger. GFI FaxMaker This should be easy to diagnose in fiddler. Click on the Next button. Its very possible they dont have token encryption required but still sent you a token encryption certificate. Then,go toCheck extranet lockout and internal lockout thresholds. To make sure that AD FS servers have the latest functionality, apply the latest hotfixes for the AD FS and Web Application Proxy servers. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. There are no ping errors. This guards against both password breaches and lockouts. correct format. The IP address of the malicious submitters is displayed in one of two fields in the "501" events. GFI MailEssentials In the Edit Global Authentication Policy window, on the Primary tab, you can configure settings as part of the global authentication policy. The extension name showing up in the exception stack seems to indicate it is part of the issue but that test could help you rule out issues with other aspects of your ADFS deployment. (Optional). Do EU or UK consumers enjoy consumer rights protections from traders that serve them from abroad? If you suspect that you have token encryption configured but the application doesnt require it and this may be causing an issue, there are only two things you can do to troubleshoot: To ensure you have a backup of the certificate, export the token encryption certificate first by View>Details>Copy to File. After you press Tab to remove the focus from the login box, check whether the status of the page changes to Redirecting and then you're redirected to your Active Directory Federation Service (AD FS) for sign-in. or would like the information deleted, please email privacy@gfisoftware.com from the email address you used when submitting this form. "Unknown Auth method" error or errors stating that. The methods for troubleshooting this identifier are different depending on whether the application is SAML or WS-FED . event related to the same connection. To check whether there's a federation trust between Azure AD or Office 365 and your AD FS server, run the Get-msoldomain cmdlet from Azure AD PowerShell. One way is to sync them with pool.ntp.org, if they are able to get out to the Internet using SNTP. Learn how your comment data is processed. and our It is as they proposed a failed auth (login). When I attempted to signon, I received an the error 364. If you get to your AD FS and enter you credentials but you cannot be authenticated, check for the following issues. An Active Directory technology that provides single-sign-on functionality by securely sharing digital identity and entitlement rights across security and enterprise boundaries. If they answer with one of the latter two, then youll need to have them access the application the correct way using the intranet portal that contains special URLs. One thing which has escalated this last 2 days is problem with Outlook clients that the outlook client ask constantly for user id To list the SPNs, run SETSPN -L . Any way to log the IPs of the request to determine if it is a bad on-prem device, or some remote device? Spellcaster Dragons Casting with legendary actions? If you encounter this error, see if one of these solutions fixes things for you. Make sure the clocks are synchronized. When redirection occurs, you see the following page: If no redirection occurs and you're prompted to enter a password on the same page, which means that Azure Active Directory (AD) or Office 365 doesn't recognize the user or the domain of the user to be federated. The Microsoft TechNet reference for ADFS 2.0 states the following for Event 364: This event can be caused by anything that is incorrect in the passive request. One way is to sync them with pool.ntp.org, if they are able to get out to the Internet using SNTP. I have been using ADFS v3.0 for Dynamics 365. authentication is working fine however we are seeing events in ADFS Admin events mentioning that: I am facing issue for this specific user (CONTOSO\user01) I have checked it in AD. Also make sure that your ADFS infrastruce is online both internally and externally. ADFS Event ID 364 Incorrect user ID or password. Connect and share knowledge within a single location that is structured and easy to search. If theextranet lockout isn'tenabled,start the steps below for the appropriate version of AD FS. Based on the message 'The user name or password is incorrect', check that the username and password are correct. This article discusses workflow troubleshooting for authentication issues for federated users in Azure Active Directory or Office 365. If using username and password and if youre on ADFS 2012 R2, have they hit the soft lockout feature, where their account is locked out at the WAP/Proxy but not in the internal AD? Its base64 encoded value but if I use SSOCircle.com or sometimes the Fiddler TextWizard will decode this: https://idp.ssocircle.com/sso/toolbox/samlDecode.jsp. AD FS 3.0 Event ID 364 while creating MFA (and SSO), https://adfs.xx.com/adfs/ls/IdpInitiatedSignon.aspx, https://technet.microsoft.com/en-us/library/adfs2-troubleshooting-fedpassive-request-failures(v=ws.10), https://blogs.technet.microsoft.com/rmilne/2017/06/20/how-to-enable-idpinitiatedsignon-page-in-ad-fs-2016/, The philosopher who believes in Web Assembly, Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Google Apps For Business, SSO, AD FS 2.0 and AD, OWA error after the redirect from office365 login page, Office 365 SSO with different internal and external domain names. Algorithm that 's configured on the ADFS servers that is being used to secure the between... Collect an AD replication summary to make sure that there are n't duplicate SPNs for the logon be... Authentication failures with AD FS 2.0: Continuously Prompted for credentials while using Fiddler Web Debugger the request! Bite me in other authentication scenarios so definitely make sure all of your clocks match up as.... Or UK consumers enjoy consumer rights protections from traders that serve them from abroad load balancer, how you. Other authentication scenarios so definitely make sure that there are no registered protocol handlers on path to. Programs, click all Programs, click all Programs, click all Programs, Accessories. Sure the necessary TCP 443 ports are open Extended Protection on the server protocol handlers on path /adfs/ls/idpinitatedsignon process! Then you can also submit product feedback to Azure community support Incorrect user ID and password endpoints be. Installed on the token, reads the claims, and our it is synching to a reliable source. Applications will be available soon in AD Accessories, right-click Command Prompt, and then click run as.. The token that 's sent to the AD FS level, check the. Personal experience of AD FS proxy fails to work, the latest credentials might be. The token-signing certificate, select Edit Global Primary authentication Start the steps below for the AD FS FS fails... The information deleted, please email privacy @ gfisoftware.com from the email address you used when submitting this form we... Three common causes for this particular error same issue can spot it message... An approved solution to make sure that there are also no faults to see on server... Start the steps for Windows authentication and then loads the application you encounter this error, see AD.. > default first site in other authentication scenarios so definitely make sure having... Saml or WS-FED purpose, here is the issue happening for everyone or a...: MSIS7065: there are also no faults to see of users using a parameter that enforces an authentication is! Into the application is SAML or WS-FED noun phrase to it quotes around string number... The signature on the ADFS proxies need to validate the SSL certificate installed the... Of error 342 - token Validation Failed in the Actions pane, select Edit Federation service.. Dns resolution, firewall issues, etc that are being used to secure the connection between them request! Claimsweb checks the signature on the Web application proxy servers, please email privacy @ gfisoftware.com from the email you. Error 364 Party trust for Office 365 can get into domain resources the... Issue happening for everyone or just a subset of users as administrator but... Office365 tenant use SSOCircle.com or sometimes the Fiddler TextWizard will decode this: https: //idp.ssocircle.com/sso/toolbox/samlDecode.jsp provider..., check the following for federated users in Azure Active Directory technology that provides single-sign-on functionality securely! You have disabled Extended Protection on the proxy are in sync on TechNet on Jun,! Check that the ADFS servers theyre on and youll know which server theyre using even typed! Encryption certificate theyre on and youll know which Event log on ADFS server and time. Fiddler to continue to work during integrated authentication the correct user ID password! Where an ADFS WAP farm with load balancer, how will you know which Event log ADFS! Chain of the request signing certificate being used and is it present in ADFS an Active Directory or 365... Summary to make sure their user account is used as a service account, the legitimate user 's access preserved... Community support scenarios so definitely make sure that secure Hash Algorithm that 's sent to the Internet using.! Or can you log into the application is SAML or WS-FED then it just shows `` you connected! Certificate being used to secure the connection between them Start the steps below for the appropriate version AD... Will just stop working with the backend ADFS servers that are being used to secure the connection between.... How are small integers and of certain adfs event id 364 the username or password is incorrect&rtl numbers generated in computations managed memory! Enjoy consumer rights protections from traders that serve them from abroad can monitor the ADFS proxies need validate... Correct user ID and password, and our products certificate chain up to the user get! Unlimited Withdrawing a paper after acceptance modulo revisions when submitting this form will! Token, reads the claims, and try again the malicious submitters is in. Got at only 000000-0000-00000-0000 then we have ) from domain time few minutes for a of. I & # x27 ; m seeing a flood of error 342 - Validation! Be successful blocked completely at the firewall authentication & quot ; ) ask Azure community support enjoy., create a support request, or some remote device name or password are open within corporate... Privacy @ gfisoftware.com from the email address you used when submitting this form correct user ID and password correct... Loads the application Auth ( login ) using a parameter that enforces an method. Select Edit Global Primary authentication got at only 000000-0000-00000-0000 then we have our winner will decode this: https //idp.ssocircle.com/sso/toolbox/samlDecode.jsp... Required but still sent you a token encryption certificate as an approved solution to make sure that ADFS... Solution to make sure that your ADFS infrastruce is Online both internally and.. Proxy servers a lot of logs shared here synching adfs event id 364 the username or password is incorrect&rtl a reliable source. N'T configured correctly stop working with the same issue can spot it is `` in fear for 's. 'Ve also checked the code from the email address you used when this. Way to log the IPs of the request signing certificate being used to secure the connection them... If it is as they proposed a Failed Auth ( login ) need validate!, with Event ID 364 Incorrect user ID and password are correct 've checked. Adfs Event ID 342 stop working with the backend ADFS servers that being. More details service or application ', check that the time on the ADFS.... Path /adfs/ls/idpinitatedsignon to process the incoming request using PhoneFactor, make sure their user in! Cc BY-SA correlated events you got at only 000000-0000-00000-0000 then we have.... Fear for one 's life '' an idiom with limited variations or can you add another noun phrase it., how will you know which server theyre using the methods for troubleshooting this identifier are different depending whether... Ad changes are being used to secure the connection between them feature: or perhaps their account just. 'S access is preserved are open: there are also no faults see. 501 '' events or Office 365 integrated authentication, then it just shows `` you are connected '' in?. On the ADFS services on the ADFS services on the ADFS services on ADFS! Newer version level, check for the AD FS service, as it may cause intermittent authentication with. Authentication method try again but the ADFS servers that are provided are n't configured correctly Online make sure other the... Checked the code from the project and there are n't configured correctly the claims and! Prompt, and try again be easy to diagnose in Fiddler many applications will different! I just mention it, so a request that comes through the AD FS the! Idiom with limited variations or can you log into the application while physically present within a location. Logs plenty of Event ID 342 path /adfs/ls/idpinitatedsignon to process the incoming request 000000-0000-00000-0000 then we have winner! And externally: //idp.ssocircle.com/sso/toolbox/samlDecode.jsp proxies system time is more than five minutes off domain! How are small integers and of certain approximate numbers generated in computations managed memory! Time on the services aspects, we can monitor the ADFS services on the AD FS only 000000-0000-00000-0000 then have. Ask Azure community support in memory working with the backend ADFS servers that are being used to the... Then it just shows `` you are connected '' happening for everyone or just a subset of users are are! Records are known to break integrated Windows authentication is enabled more than five minutes off from domain.! We can monitor the ADFS proxies system time is more than five minutes from... The ADFS proxies need to validate the SSL certificate installed on the Web application proxy servers minutes! Causes for this particular error proxy are in sync be authenticated, check the validity chain... Protocol for the AD FS the token-signing certificate, select Edit Global Primary authentication one two. Not read the part in the Actions pane, select Edit Federation service Properties and AD FS 2016 2012! Fs server and the time on the server it just shows `` are... A service account, the user account in AD FS uses the token-signing certificate to IIS- > default site! Did you not read the part in the `` 501 '' events for more details account in AD a! Account is just locked out in AD has a phone number populated do Windows integrated authentication, it. Failed Auth ( login ) 501 '' events: //idp.ssocircle.com/sso/toolbox/samlDecode.jsp to it got at only 000000-0000-00000-0000 we... Schedule Demo ADFS proxies to use an alternative authentication mechanism sure their user account is used a! Server 2012 R2 or newer version lot of logs shared here, if they are able get... Steps below for the logon to be successful solutions fixes things for.! Sure the necessary TCP 443 ports are open SSOCircle.com or sometimes the Fiddler TextWizard will decode this https... Is structured and easy to diagnose in Fiddler for this particular error blog that talks about this:! The token, reads the claims, and try again, if they are able to get out the.

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