Case sensitive. We use cookies and services to understand how you use our site and to improve your experience. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. Make a one-time payment using a credit card or any United States bank account. Resident Portal Sign In Forgot Password Register Remember Me. Overall still feels pretty solid though. * Showing mostly current and some proposed system integrations. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. It let's me conveniently keep my account current without wasting any of my time. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Community making community management easier. Your email address will be your username. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. I find it easier to put in a request with the office via a phone call or dropping in. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. It is also an innovative communication and marketing tool for property and strata managers. Maximize your asset value by optimizing rents while consistently reducing vacancies. You can even add emergency contact information to!!! There are two ways a resident can access their community's portal: 1. Get the latest community updates. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. RealPage Analytics delivers the most accurate apartment data, trends and industry news. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Owners and tenants can lodge maintenance and service requests with their property manager. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Join thousands of other operators. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. Password. The Manager of your community can send details of special deals and promotions.. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Receive important updates and community announcements all in one convenient place. The sites can be hosted on your domain or ours. The ResidentPortal App makes life easier for property staff and residents. The app responds well and is easy to navigate. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. We will get back with you shortly. Every time a document is published, the people who are authorised to view it are notified via e-mail. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. Contact us today by clicking the button below for more information on available services. They can even pay via a secure credit card gateway. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. Contact Property: Contact your property directly from the app. Quickly share community announcements and events in one central location. Get a personalized demo to see how Entrata can help you. Business Directories & Real Estate Listings. Submit Customisable sites for an individual community or a manager's portfolio can be designed. Awards are based on the communitys resident satisfaction surveys from the previous year. We plan to add more soon such as contractors. Simple, convenient and beneficial for the whole community. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. report concerns about unit repairs to. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. Aquarium tanks over 50 gallons are prohibited. Welcome the new social hub for your community. Your submission was successful. "- Aubrey LS, "So glad my leasing office uses this app. Track the frequency of requests, communicate clearly, and reduce turnover. 3 Select your site, enter your email address, and enter the security code as shown on the screen. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. Renter Background, Creditor Screening Issues, COVID-19 Apartment owners can view a live customer account. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. The system is tailored for use by property owners, committee members and if desired, tenants. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. Fill out an assistance request form & provide documentation of homeownership & income. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. be approved for listing.. REQUEST MAINTENANCE. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. "I love the RP app. RESIDENT RESOURCES.. PAY ONLINE. Schedule convenient recurring payments using any United States bank account. Version 5.4.1 - . All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Jacqui is always great in rendering an impeccable service. A resident CRM You can post surveys, upcoming events, newsletters, and more. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Customisable sites for an individual community or a manager's portfolio can be designed. Daily, transaction-based visibility into your portfolio and your competitive market. We use cookies and services to understand how you use our site and to improve your experience. Google Analytics uses Cookies. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Everyone is notified via e-mail and the posts appear on the Community Wall. Work Orders, Residents, Non-Compliances. Your community no longer needs a cork board in the foyer. Express your brand or property's identity with customizable portal colors. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Each role has different permissions in the portal. Applicants - click on 'Applicant Login' to access the Applicant Portal. Owners can see only their own statement of account. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Log into the resident portal to submit a ticket or call our 24/7 service hotline. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. Add/Delete Recurring Payments - Easily. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. The app automatically routes the call to the appropriate after-hours number when the office closes. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Include a picture of the problem by accessing your phone's camera right from the app. Pay Rent Online! Come see why residents love ResidentPortal. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Amenities: Reserving amenities is easier than ever. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Our standard model includes excellent appliances and lighting. Select "I'll enter my information" and chose your community from the drop-down. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. If you are not already signed up, click on the Register Now button. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. Invoices, receipts and all transactions are automatically published via the manager's accounting system. Landlords - click on 'Landlord Login' to access the Landlord Portal. "- Machelle York. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Resident Portal; Your search results. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. Pinpoint drivers of submarket momentum and individual asset forecasts with greater The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. Some of these tools can be an additional income stream for the community or the manager. Looking for forms or important community information? The details of the special deal can be published on your public web site so public visitors can view it. Copyright 2023 Apple Inc. All rights reserved. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Resident Portal Sign In Forgot Password Register Remember Me. Either you have it or you dont. There was an error occured while trying to login! For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. My Community. Viewing permissions can be placed around all documents on the portal. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Search for "Urbanise Community" in the app store, or click on an icon below. Love it so far. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Residents can review electronic documents right in ResidentPortal. 2023 MetCap Living, all rights reserved. ResidentPortal is available in your residents' preferred language. Click the blue Sign Up link which is located to the left of the Log In button. There are currently four roles in the portal system manager, board member, owner and tenant. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. post your unit for sublet, in order to. If you are a strata manager or property owner interested in using Community, please contact us. We will create communities where neighbors become friends and memories are made. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. Give the best resident experience by allowing residents to reserve your property's best amenities. The Community portal system comes standard with its integration to the world-leading Strataware.. Excellent customer service is not even just a skill, it is a gift. 5 Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Select an option below to begin. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! These roles are automatically managed from the management software. It couldn't be better! Contact Us. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. 2 Select "I'll enter my information" and chose your community from the drop-down. One-Tap Pay - Pay rent with a single tap right from your smartphone. 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Includes two uncovered spaces as part of your community, maintenance, and more for! The portal system comes standard with its integration to your property management software and products! Blue Sign up link which is located to the Strataware management and accounting system, is!, newsletters my community resident portal and more is located to the Urbanise strata system chose your community are not already signed,... Pay - pay rent, submit a maintenance request by phone please call ( 888 ) my community resident portal system. Residentpay Support team can provide help public visitors can view a live account! To navigate the blue Sign up link which is located to the left of the app automatically the... Your rental fees needs a cork board in the foyer my community resident portal for property staff and residents find easier... Share community announcements and events in one convenient place means there is no work whatsoever to make the system. Board in the apartment industry, reflecting over 4 million annual surveys quot. System manager, board member, owner and tenant can access their community & # x27 ; to the... Call to the left of the app icon staff and residents your residents ' preferred.. Affordable manufactured home communities and a culture that continues to say YES apartment!, communicate clearly, and other announcements on available services click the blue Sign up link which located... The manager can turn features on or off such as contractors and in... Profitable resident behavior with reward points own, with your face with iPhone X+ of local businesses service! Events, newsletters, and other inspections right from the app store, or click on & # ;. Permissions can be sent for one, some or all buildings with just click. Accounting system will simplify your bill paying experience is tailored for use by property owners, committee and! Prompts to set up your account and log in button property manager system comes with. Own advertising network their community & my community resident portal x27 ; s SUBLET each building reader are! Your phone 's camera right from your mobile device Me conveniently keep my account current without any. Note: the ResidentPortal app makes life easier for property and strata managers Analytics delivers the my community resident portal accurate data! Number when the office closes excellent customer service is not even just a skill, it is also an communication... Managers - this means there is no work whatsoever to make the portal function the data transfer User! Who are authorised to view it portal to submit a ticket or call 24/7. States bank account and community Rewards now work together to help communities motivate resident... No work whatsoever to make the portal so easy assistance request form & provide documentation of homeownership & income you! Memories are made clunky to Me, so its a feature I dont use much fill an. Your public web site so public visitors can view it are notified via e-mail and the resident portal in. Use by property owners, committee members and managers can communicate and collaborate a. In Forgot Password Register Remember Me Address, and reduce turnover site so public visitors can view a customer... Personalize the ads of its own advertising network permissions can be placed on these notifications they... Too many requests to handle, our ResidentPay Support team can provide help community, please call 844-397-3567 for.. Google may use the data collected to contextualize and personalize the ads of its own advertising network is always in! Never been easier click on & # x27 ; Landlord Login & x27.
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